asc365 Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between the asc365 online gaming platform ("Platform", "we", "us") and the user ("you", "Member"). By accessing, registering for, or using the asc365 platform, you confirm that you have fully read, understood, and agreed to be bound by these Terms.

1 Definitions and Interpretation

The following terms used in these Terms and Conditions shall have the meanings set out below:

• "Platform" means the asc365 website, applications, and all related services.
• "Member" or "User" means any individual registered on the Platform.
• "Account" means the personal gaming account created for each Member.
• "Bonus" means free credits, cashback, or other incentives offered by the Platform.
• "Real Money" means actual financial transactions conducted in Bangladeshi Taka.
• "Wagering" means the total amount of bets required before bonus funds can be withdrawn.

2 Eligibility and Registration

2.1 Age Requirement

To open an account and play on asc365, you must be at least 21 years old. We may request valid identification to verify your age when necessary. Providing false information about your age will result in immediate account closure and any balance may be forfeited.

2.2 One Account Policy

Each individual, family, or household may hold only one account. Opening multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any bonuses or winnings may be forfeited.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. If any information changes, you must notify the platform immediately. asc365 reserves the right to suspend or close accounts where false information has been provided.

3 Account Management

3.1 Login Security

It is your responsibility to keep your account username and password confidential. You must not allow any other person to use your account. If you suspect any unauthorized access to your account, notify our support team immediately.

3.2 Verification (KYC)

Before processing a withdrawal, or at any time, we may request the following documents to verify your identity:

• National ID Card (NID) or Passport
• Mobile banking account screenshot (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable)

Withdrawal processing may be delayed until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on asc365 is ৳200. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

All deposit transactions are secured by SSL encryption. Payments must be made from your own account — third-party deposits are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. After successful verification, withdrawals are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit.

4.3 Transaction Rejection

asc365 reserves the right to reject or suspend any transaction if there is suspicion of fraudulent activity, money laundering, or a breach of these Terms.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; or depositing ৳18,000 gives the maximum ৳8,000 bonus for a total balance of ৳26,000.

5.2 Wagering Requirements

Before withdrawing the welcome bonus, a 15x wagering requirement must be met. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

• Wagering requirements must be completed within 30 days of receiving the bonus.
• Direct withdrawal from the bonus balance is not possible until the wagering requirement has been met.
• Each bonus offer may have its own terms, which will be communicated at the time the bonus is claimed.

5.3 VIP Program Cashback

The asc365 VIP Program has three tiers and offers weekly cashback:

• Bronze Tier: Up to 0.5% cashback per week
• Silver Tier: Up to 1.0% cashback per week
• Gold Tier: Up to 1.5% cashback per week

You can be upgraded to a higher tier based on your playing volume and duration. Cashback is credited directly to your account and can be withdrawn without any wagering requirement.

6 Gaming Rules

6.1 General Rules

All games on asc365 are operated fairly and transparently. Each game has its own rules, which should be read before playing. If a technical error causes an incorrect result to be displayed, asc365 reserves the right to determine the correct outcome.

6.2 Betting Limits

Each game or betting market has minimum and maximum bet limits, which are displayed in the game interface. The platform reserves the right to change betting limits at any time.

6.3 Game Providers

asc365 offers games from world-class providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Game outcomes are determined by a Random Number Generator (RNG) that has been independently tested.

7 Prohibited Activities

The following activities are strictly prohibited on asc365:

• Opening or operating multiple accounts
• Using false identities or information
• Playing using bots, automated software, or artificial intelligence
• Exploiting any bug or vulnerability in the game system
• Colluding with other members during play
• Conducting money laundering or other illegal financial activity
• Attempting hacking, phishing, or cyber attacks
• Conducting transactions using a third party's credit card or account
• Attempting fraud through chargebacks or payment disputes

Involvement in any of the above activities will result in immediate account closure, all balances may be forfeited, and applicable legal action may be taken.

8 Responsible Gaming

asc365 places the highest priority on responsible gaming. Online gaming should be a form of entertainment, not addiction. We are committed to the wellbeing and financial security of our members.

8.1 Self-Exclusion

If you feel your gaming habits are getting out of control, please contact our support team. We can arrange a temporary or permanent break on your account.

8.2 Deposit Limits

At your request, we can help set daily, weekly, or monthly deposit limits. This will help you keep your spending under control.

9 Privacy and Security

asc365 is committed to protecting your personal information. All our transactions and data transmissions are secured by SSL (Secure Socket Layer) encryption technology. We never sell your personal information to third parties.

To learn about our detailed data collection and usage policy, please read our Privacy Policy.

Use a strong password to keep your account secure and do not share your login details with anyone. Always log out after using a public or shared computer.

10 Limitation of Liability

asc365 accepts no liability for the following:

• Loss of any game or bet due to internet disconnection
• Any issue arising from a technical problem with your device
• Third-party software or hardware failure
• Financial loss resulting from your own actions
• Temporary service interruption due to unexpected technical errors or server outages

In any circumstance, asc365's maximum liability will be limited to the amount of real money (excluding bonuses) present in your account.

11 Account Suspension and Closure

11.1 Closure by asc365

asc365 may suspend or close an account without prior notice in the following circumstances:

• Breach of any clause of these Terms
• Fraudulent or suspicious activity
• Failure to provide verification documents
• Access from outside the permitted region
• Extended account inactivity (12 months or more)

11.2 Closure by Member

You can request to close your account at any time through our support team. Any valid withdrawable balance will be paid out before the account is closed.

12 Changes to Terms and Conditions

asc365 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify members via email or through a notification on the platform.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is recommended that you review this page regularly.

The Bengali version of these terms and conditions is final and legally binding. In the event of any dispute, this Bengali document will be considered authoritative.

13 Contact and Dispute Resolution

13.1 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

13.2 Complaints Process

In the event of any dispute or complaint, please first notify our support team. We will review your complaint and try to provide a resolution as quickly as possible. Our goal is always to resolve any dispute in a fair and transparent manner.